Department of Industrial Management, Ra.C., Islamic Azad University, Rasht, Iran
Abstract: (14 Views)
This study investigates the factors influencing organizational resilience within Iranol company, a major player in Iran’s oil and gas industry. Using a systematic literature review, fuzzy Delphi, and Fuzzy Cognitive Mapping (FCM), the research identifies and prioritizes key resilience indicators. Data were collected from 13 senior experts through pairwise comparison questionnaires, and analysed with FCM Expert software to capture causal interdependencies among factors. The findings reveal that human-centric drivers including HR empowerment, employee participation, organizational readiness, team learning, and training hold the highest centrality in fostering resilience, whereas structural elements such as flexible culture and agile structures play more supportive roles. These results highlight the importance of empowering employees and cultivating a collaborative, learning-oriented environment to strengthen organizational resilience. The study contributes to resilience research by applying FCM to the oil and gas sector, demonstrating its value for modelling complex, feedback-rich systems. Practical recommendations are provided for managers seeking to enhance resilience in volatile environments, while limitations and future research directions are discussed.
Ghasemi Hamedan M, Homayounfar M, Taleghani M. Fuzzy cognitive mapping for investigating resilience in Iranol company: An analytical perspective. International Journal of Applied Operational Research 2025; 13 (3) :43-59 URL: http://ijorlu.liau.ac.ir/article-1-705-en.html